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STRATEGIC CUSTOMER SALES MANAGEMENT​​

Multiple Companies & Countries

Leadership Development

Customer Management

Strategic Thinking

Negotiation

Planning

Selling

Context

Upskill our team to be at the cutting edge of selling to key customers.

Build capabilities for the team to be strategic & tactical.​

Action Steps

Step 1

  • Self-assessment of key skills & capabilities.

  • 360 interviews as a tool to calibrate & dig out key skill gap areas.​

  • Clarity of key work areas for teams, individuals & countries.​

Step 2

  • Self-assessment of key skills & capabilities.

  • 360 interviews as a tool to calibrate & dig out key skill gap areas.​

  • Clarity of key work areas for teams, individuals & countries.​

Other

  • Intermediate Finance.

  • Financial Awareness.

  • Inductions.

  • L&D Programs.

Negotiation

Module 1
Essential Negotiation

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Module 2
(GAP) Complete Skilled Negotiator

MS & P

  • Tailored Strategy.

  • Tailored World Class Selling.

  • How to deliver Inflation + Pricing Increases.

  • Client/Customer Facilitation.

Customer Engagement

Module 1

  • Essential Customer Management.

  • Essential Selling (internal)

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Module 2
Strategic Customer Management

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Module 3
Customer Leadership

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Activation

Module 1
Category Management Introduction (internal)

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Module 2
Essential Category Management

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Module 3
Winning with Shoppers

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Step 3

  • Self-assessment of key skills & capabilities.

  • 360 interviews as a tool to calibrate & dig out key skill gap areas.​

  • Clarity of key work areas for teams, individuals & countries.​

  1. Follow-up and hand-holding as needed by individuals & team including;​

Results, Impact & Status

Each delegate leaves the workshops with a personal MAP (Motivation to Action Plan)​.

Extremely high delegate evaluation score 9+ (out of 10).​

Team Leader participation in ALL workshops playing a key role in embedding the learnings along with skill pills. ​

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